Contact & quotes
We work by email. Send the brand, model and photos, and we reply within one business day with a written quote, a provisional condition read and the turnaround.
Email info@cloutcraft.store- Registered address
- CloutCraft Inc
10 Laurelglen, Irvine, CA 92614, US - Replies
- By email, Monday to Friday, within one business day.
What to include in your email
Daylight or bright white light, no filters. Six to ten photos is usually enough for a quote.
Handbags
- 01Front and back, full view
- 02Base and all four corners
- 03Handles or strap, close up
- 04Interior heat stamp or logo
- 05Date code, serial tag or microchip label location
- 06Zipper pulls, clasp and hardware engravings
Watches
- 01Dial, straight on
- 02Caseback
- 03Case sides and lugs
- 04Clasp and bracelet links
- 05Reference and serial, if visible
- 06Box, papers or past service records
Sending an item to us
Please do not ship anything before you have approved a quote. Once you approve, we email packing and shipping instructions for an insured, tracked shipment.
We photograph every item on arrival and email you to confirm receipt. Returns ship insured, with signature required on delivery.
We do not accept unannounced drop-offs at our registered address. Full terms are in our Shipping Policy and Refund Policy.